AIAI Contact Center
Start your journey
AIAI Contact Centerby SOE

One conversation can resolve a request. Thousands can show you what to improve.

AI agents that speak the Saudi dialect handle inbound calls and outbound follow-ups, take agreed actions in your systems, and help your team see where customers repeatedly get stuck.

Your AI Agents answer every call and message, day and night.

Call and try an Arabic AI agent Start your journey
Incoming call2:14 AM
Customerأبغى أجرب النادي قبل ما أشترك. فيه زيارة تجريبية؟I want to try the gym before I join. Is there a trial visit?
AI agentأكيد! أي فرع يناسبك؟ وأي وقت؟Of course. Which branch suits you, and what time?
Customerفرع العليا، بكرة الساعة 6 المغرب.Al Olaya branch, tomorrow at 6 pm.
Checking the slot in the booking system
Trial visit confirmedTomorrow, 6:00 pmAl Olaya branch
AI

Try a live Arabic AI agent

Call the number. Enter your chosen code when prompted. Then speak Arabic in your own words.

1Call the number
2Enter your code
3Speak in Arabic
Demo number 0115155421
Call now

Call at any hour. The demo agent answers.

123#

Fitness equipment seller

Which home treadmill fits your budget and available space?

456#

Fit Zone gym

Which membership options suit your preferred branch and training schedule?

789#

Dental clinic

What services are available, and how can you request help from a staff member?

Live phone demos
From conversation to decision

From customer conversation to business decision

One gym and one question, seen three ways.

The next caller hears the updated answer
AI agentتقدر تحجز زيارة تجريبية في أي فرع. اختر اليوم وأنا أثبّته لك.You can book a trial visit at any branch. Pick a day and I will confirm it.

The agent handles the conversation. The business learns from thousands. The next conversation gets better.

Connected work

Move the request forward in the systems your team already uses.

Four kinds of work. Each one is tied to an agreed workflow and integration.

Find an approved answerIn a policy, catalogue, FAQ or knowledge base.
Check the current stateOf an order, schedule, application or service request.
Complete an agreed stepConfirm a slot, update a record or trigger a follow-up.
Bring in the right teamWith the request, the context and what the agent already checked.
Where the work happens
CRMBooking toolsOrder platforms
AI
AI agentBooking confirmed. Record updated.
Service desksInternal applicationsAPIs

Phone and WhatsApp where supported. SMS for confirmations and reminders where included.

Explore the platform

AI Agents

Saudi dialect agents on calls and messages

One agent design, several channels.

  • Voice: inbound calls and configured outbound follow-up
  • WhatsApp for conversations
  • SMS for reminders and confirmations, where included
VoiceInbound calls and outbound follow-up
WhatsAppConversations in the customer’s own chat
SMSReminders and confirmations
Real workflows

Two examples: one inbound and one outbound

Each example shows the trigger, the action, and the result.

Inbound

A customer inquiry becomes a booking

TriggerA gym prospect asks about a trial.ActionThe agent captures the branch and preferred time, checks availability, and confirms the booking.ResultA booking in the calendar and a confirmation to the customer.
أبغى زيارة تجريبية يوم الخميس.I would like a trial visit on Thursday.
Calendar entry: trial visitThursday, 6:00 pm, Al Olaya branch
Confirmation sentWhatsApp message with the branch and time
Outbound

A quote request gets a next step

TriggerA prospect asked for a quote. Nobody has followed up yet.ActionThe agent calls, asks what is holding up the purchase, and records the buying timeline.ResultA specific next action for sales, created in the CRM.
Original requestQuote for three branches
Call outcomeDecision next month. Holding it up: the setup fee.
CRM task for salesSend revised pricing by Sunday. Assigned to the sales team.
The story

Follow one request, from first call to business result.

At any hour, the customer asks. Your AI Agent answers and acts. Your team sees the result.

Always on, 24/7

30 secArabic audioEnglish subtitles
Poster placeholder for the final 30-second Arabic video
Industries

See how our solution helps in your industry.

Pick a category. Each card shows the customer’s words, the business problem, what our solution does and what it can mean for the business.

Software and subscriptions
Customer challenge
أبغى أرقّي باقتي. وش يتغير وكم بدفع؟I want to upgrade my plan. What changes, and what will I pay?
Business challenge

Sales and support answer the same plan questions all day, and upgrade requests wait in a queue.

How our AI Contact Center solution helps youAnswers plan questions, takes the upgrade request and passes it to the right person.
Business outcomeUpgrade requests are handled faster, and the team spends less time on repeat questions.
Telecom and utilities
Customer challenge
الإنترنت وقف عندي. متى ينصلح؟My internet stopped working. When will it be fixed?
Business challenge

During an outage, the same status question floods the call lines.

How our AI Contact Center solution helps youGives a status update, logs the case and escalates urgent ones.
Business outcomeFewer repeat calls during an incident, and urgent cases reach the right person sooner.
Have a different situation? Tell us where your customers get stuck.Start your journey
Start your journey

Start with the customer problem that matters most to your business.

That is your use case. We take it live with you.

1
Pick your use caseYou tell us what you want the AI Contact Center to handle.
2
See the business resultWe link your problem to a result that matters to your business.
3
Go live and adaptYour AI Agents handle the conversations. The data they gather becomes the voice of your customers. Decision Intelligence shows it on your dashboard, so you can adapt.
AreaCustomer problemBusiness result
RevenueSales inquiries that nobody follows upMore bookings, fewer lost leads
Cost and capacityThe same questions, asked all dayLess routine work, more capacity for your team
Customer experienceCustomers waiting for a booking or an order statusLess waiting. Answers in your customers' own Saudi dialect.
ControlNo clear view of why customers callSee why customers call. Follow up on every open request.

Pick your use case and start your journey. It is a small first step, not a big commitment. Add more whenever you are ready.

Start your journey
AI

Try a live Arabic agent first

0115155421
123#Fitness equipment seller
456#Fit Zone gym
789#Dental clinic

Call the number. Enter your chosen code when prompted. Then speak Arabic in your own words.

Try a live Arabic demo

Two quick questions. We will call you within one business day.

A short call to understand your use case. No commitment.

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